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You Have Encountered An Unexpected Error When Updating the Business Purpose Details Section in the Customer Form (Doc ID 2862133.1)

Last updated on APRIL 14, 2022

Applies to:

Oracle Receivables - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Customers Module

In the new 12.2.9 instance received error when attempting to navigate to the Business Purpose Details section in Customer form.



The issue can be reproduced at will with the following steps:

RESPONSIBILITY: Order Management Superuser
NAVIGATION: Customers > Standard > Enter Customer
1. Click on Go
2. Account section click on Details
3. Account Sites section click on Details
4. Click on Business Purposes tab
5. Click on Details

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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