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Performance Issue on Account Details Form when Querying with Operating Unit and Bill to Customer (Doc ID 2863552.1)

Last updated on NOVEMBER 17, 2023

Applies to:

Oracle Receivables - Version 12 and later
Information in this document applies to any platform.

Symptoms

Facing performance issue on Account Details form, even for a Single customer.
It takes lot of time, like many minutes to query the data.

Steps to Reproduce
Responsibility : Receivables Manager
Navigation     : Account Details > Enter Operating Unit > Select Status > Enter Bill To Customer > Click on Find

Form Name    : ARXCOQIT.fmb

Tkprof shows the following SQL as the cause of the issue:

 

Cause

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In this Document
Symptoms
Cause
Solution


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