My Oracle Support Banner

Mobile Direct Ship Form Shows Negative Gross Weight After Container Item Is Chosen (Doc ID 2865896.1)

Last updated on MAY 23, 2022

Applies to:

Oracle Warehouse Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.10 version, Pick Drop

ACTUAL BEHAVIOR

When trying to ship an item through Warehouse Management System (WMS) shipping form (Direct Ship), after the user selects the container item, the Gross Weight field shows negative quantity -999**.**

EXPECTED BEHAVIOR

Gross weight should not be shown as negative. It should be a proper positive value.

STEPS

1. Go to Mobile application.
2. Go to Direct ship form (Outbound -> Shipping -> Direct Ship -> Load Truck)
3. Enter License Plate Number (LPN) details
4. Choose Container Item from the list of values (LOV).
5. Observe that gross weight is -999

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.