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"Sorry, no valid responsibilities available" Error When Clicking "Open Document" Hyperlink in Requisition Approval Notification (Doc ID 2869033.1)

Last updated on MAY 12, 2022

Applies to:

Oracle Purchasing - Version 12.2.8 and later
Information in this document applies to any platform.


On : 12.2.8 version, Approvals - Req, PO

"Open Document" hyperlink under "Related Applications" section of Requisition Approval notification leads to the following pop-up error:

Sorry, no valid responsibilities available

The error is illustrated in the following screenshot:

Sometimes the error does not occur when the user first clicks the "Open Document" hyperlink, however if the user leaves Requisition form open and goes back to the notification worklist then clicks again "Open Document" for the second time the error then occurs.

Steps to reproduce:
 1. User logs into a custom responsibility
 2. Then opens a Purchase Requisition approval notification from the Worklist
 3. User then clicks "Open Document" under Related Applications section of the requisition notification
 4. Error above will occur before the Requisition form is launched
      Note: Sometimes the user will be able to launch the form but the error will occur if going back to the notification and clicking the "Open Document" link without closing the form open in step#4.


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