Unscheduled Principal Paydown on Principal Payment Streams Fails with APP-OKL-4888428: Contract Validation Error: Process: Check Rebook Payment Structure (Doc ID 2869300.1)

Last updated on JULY 28, 2022

Applies to:

Symptoms

On : 12.2.5 version, Customer Service

When attempting to process an Unscheduled Principal Paydown Request on a contract having Principal Payment streams, the following error sometimes occurs. Sometimes the process completes successfully. When it errors, the rebook is left pending with a QA Checker error that won't let it complete.

ERRORS
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  APP-OKL-4888428: Contract Validation Error: Process: Check Rebook Payment Structure, Explanation: You can only modify payment frequency, structure or arrears option when the rebook effective date is equal to the contract line start date for OKL6146876.

  APP-FND-01934: ORA-01086: savepoint 'PROCESS_PPD_PVT' never established in this session or is invalid
  ORA-6512: at "APPS.OKL_API", line 73
  ORA-6512: at "APPS.OKL_CS_PRINCIPAL_PAYDOWN_PVT", line 9970
  ORA-1086: savepoint 'PROCESS_REBOOK_PVT' never establ in Package OKL_CS_PRINCIPAL_PAYDOWN_PUB Procedure process_ppd

STEPS
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The issue can be reproduced at will with the following steps:

1. Using lease super user responsibility, author a loan - Float - Estimate and Billed contract.
2. Make sure the asset Payment stream type is PRINCIPAL PAYMENT stream.
3. Having multiple period payments.
4. Book the contract.
5. Bill the contract and pay up until last period.
6. Using the Lease Center responsibility, attempt to process an Unscheduled Principal Paydown Request.
7. Click on Calculate payment.
8. Click on Accept paydown and the above errors are seen.
9. Navigate back to lease super user, query the contract.
10. Revise contract, and the revision is in process.
11. Navigate to validate and there is a QA check error:
You can only modify payment frequency, structure or arrears option when the rebook effective date is equal to the contract line start date for OKLXXXXX.

Changes

Cause

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