Order Management Enterprise Command Center When Searched With Refinement Customer → Ship-To Location Results display Ship To Location ID instead of Ship To Location name
(Doc ID 2873264.1)
Last updated on JUNE 04, 2022
Applies to:
Oracle Order Management - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.9 Order Management Enterprise Command Center
ACTUAL BEHAVIOR
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In Order Management Enterprise Command Center when tried to search with Refinement on Ship To Location name, the Orders result table shows the Ship to Location ID instead of Ship to location name
EXPECTED BEHAVIOR
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Results should display Ship to Location name instead of Ship to Location ID
STEPS
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The issue can be reproduced at will with the following steps:
1. Open Order Management Enterprise Command Center
2. Try to search for an order with Ship to Location Name as Refinement criteria
3. Notice that in Selection Refinement its showing the Ship To Location name but the values retuned in the Orders result table are Ship to Location ID
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |