Additional Buttons Are Getting Displayed On The "More Information Requested:" Notification
(Doc ID 2873708.1)
Last updated on MAY 31, 2022
Applies to:
Oracle Self-Service Human Resources - Version 12.2 HRMS RUP6 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Observed that, additional buttons are getting displayed on the "More Information Requested:" notification
EXPECTED BEHAVIOR
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Expect that, only "Submit" button gets displayed on the "More Information Requested:" notification
STEPS
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The issue can be reproduced at will with the following steps:
1. Login using "Employee Self-Service" responsibility
2. Navigate to some function and enter the details and submit the transaction which goes to many levels of approvers.
3. Login as first and second approver one after the other and approve it
4. Login as third approver and request for more information and send it back to Approver 2
5. Login as second approver and click open the "More Information Requested:" notification
6. Enter the Response comments
7. Observe that apart from "Submit" button, there are other buttons like Approve, Reject, Reassign, More Information Request
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |