FYI Notification for Contract Renewal Sent to Salesperson From Original Contract (Doc ID 2874284.1)

Last updated on JUNE 02, 2022

Applies to:

Oracle Service Contracts - Version 12.2 and later
Information in this document applies to any platform.

For Contract Renewals, the FYI notification was sent to the salesperson from the Original contract and not from the Renewal contract.

STEPS

1. Approve a Contract with Sales Rep X.
2. Renew Contract with Sales Rep Y.
3. FYI notification was sent to rep X.

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In this Document

Symptoms

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