My Oracle Support Banner

Comments Entered By Timecard Approver in EBS Mobile Approval App Are Not Appearing In Self-Service Notifications (Doc ID 2874770.1)

Last updated on JUNE 06, 2022

Applies to:

Oracle Time and Labor - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version

Comments entered in Oracle Timecard Approvals , EBS mobile app are not appearing in Self-Service timecard Notifications

STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. Create and submit a timecard for approval using Self-Service Web Application, Self-Service Time Responsibility
2. Login to Approval mobile app as Timecard Approver
3. Open and approve the timecard by passing approval or Rejection comments
4. Login using Self-Service Web Application, Self-Service Time Responsibility to desktop and check the 'Timecard Approved/Rejected' notification
5. Approval comments are not visible in the notification.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 Release
 File (including directory)
 Version
 Code / Data Fix
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.