My Oracle Support Banner

RCM Invoices are not Available in Process Recovery Form. (Doc ID 2874776.1)

Last updated on JUNE 20, 2022

Applies to:

Oracle Financials for India - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Not able to search RCM Invoices in Process Recovery form.

EXPECTED BEHAVIOR
-----------------------
Invoices with RCM taxes should appear in Process Recovery Form.

 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Navigate to Oracle Financials Of India Responsibility.
  2. Recovery Management-> Process Recovery.
  3. Enter Invoice number & click on Find button.
  4. No record appeared for the searched Invoice.

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.