Error 'Invalid value for FM_SERIAL_NUMBER' While Receiving An Intransit Shipment - Serial Control For Item Changed To "At Receipt" In Destination Organization (Doc ID 2876447.1)

Last updated on JUNE 23, 2023

Applies to:

Symptoms

Actual Behavior

Error 'Invalid value for FM_SERIAL_NUMBER' while receiving an intransit shipment- item serial control changed to "At Receipt" in destination organization.
 
The internal sales order (ISO) is shipped from the source organization. While intransit, the serial control code was changed from "None" to "At Receipt" in destination inventory organization. When users are trying to receive the shipment, the system is expecting to enter serial information in the form but it does not accept any serial numbers and does not allow to complete receiving.
 

Expected Behavior

System should allow to receive the shipment by entering required serial information.

Error

Invalid value for FM_SERIAL_NUMBER

Steps

The issue can be reproduced at will with the following steps:
1. Go to receiving transaction form (Navigation: Receiving --> Receiving Transactions)
2. Enter Shipment details.
3. Click Find.
4. Enter all required details.
5. Click Lot/Serial Details button
6. Try to enter serial info. System does not allow and throws error "Invalid value for FM_SERIAL_NUMBER".
 

Changes

Cause

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