My Oracle Support Banner

Cannot Derive Customer Id Based On Specified TP Translator Code And Customer Ship To (Doc ID 2878338.1)

Last updated on JUNE 28, 2022

Applies to:

Oracle Release Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Demand Processor Related Issue

When attempting to process relesae management planning schedule
the following error occurs.

ERROR
-----------------------
Error :: Cannot derive Customer Id based on specified TP Translator Code <translator_code> and Customer Ship To <ship_to>.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create one Trading Partner with some Translator Code
2. Create one more Trading Partner with Same Translator Code.
3. Through Demand Transactions on the menu, navigate to the Submit Requests window.
4. Select Single Request.
5. Select Release Management Demand Processor

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.