My Oracle Support Banner

ORA-04063: package body "APPS.PAY_RETRO_UTILS_PKG" Error When Running "Retro-Notifications Report (Enhanced) - PDF" (Doc ID 2879078.1)

Last updated on JUNE 24, 2022

Applies to:

Oracle Payroll - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.10 version, RetroPay Issue

When attempting to Run Retro-Notifications Report (Enhanced) - PDF,
the following error occurs.

ERROR
-----------------------
APP-PAY-06881: Error ORA-04063: package body "APPS.PAY_RETRO_UTILS_PKG" has errors
ORA-06512: at "APPS.PAY_ARCHIVE", line 1234
ORA-06508: PL/SQL: could not find program unit being called: "APPS.PAY_RETRO_UTILS_PKG"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upgrade from from R12.1.3 to R12.2.
2. Login to HK HRMS Manager Responsibility
3. View > Submit Request > Run Retro-Notifications Report (Enhanced) - PDF
 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.