Contract Signed And Approval Date Not Showing In Administration Tab
(Doc ID 2879225.1)
Last updated on AUGUST 28, 2023
Applies to:
Oracle Service Contracts - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.11 version, Warr./Ext.Warranty Integration
ACTUAL BEHAVIOR
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Approved and signed dates are not populated for few contracts created from OM
EXPECTED BEHAVIOR
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Approved and signed dates should be populated for all contracts created from OM
STEPS
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The issue can be reproduced with the following steps:
1. Navigate to Service Contracts Manager (R) -> Contract Administration -> Launchpad.
2. Query for Contract created from Order.
3. Proceed to Administration (T), observed Approved and Signed dates being blank as reported.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |