My Oracle Support Banner

Resolve Shipping Exceptions Form Is Not Showing Existing Open/closed Exceptions Tied To An LPN (Doc ID 2879235.1)

Last updated on JUNE 27, 2022

Applies to:

Oracle Shipping Execution - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.10 version, Shipping Transactions form

ACTUAL BEHAVIOR
---------------
Resolve Shipping Exceptions form is not showing existing open/closed exceptions tied to container/LPN.


EXPECTED BEHAVIOR
-----------------------
Expect to pull all exceptions from Resolve Shipping Exceptions

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order management super user
2. Shipping >shipping transaction form
3. Query existing container that has a shipping exception
4.Select the line that has the exception and use Tools-> Resolve Exceptions form to review the exception
5.Exception screen shows no open/closed exceptions.



Changes

 Upgraded from 12.1.3 to 12.2.10

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.