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Using AME, Requisitions are Incorrectly Routed To a Default Approver Instead of Intended Approvers (Doc ID 2884507.1)

Last updated on JUNE 05, 2023

Applies to:

Oracle iProcurement - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.10 version, Production Environment

ACTUAL BEHAVIOR
---------------
Requisition routed to default approver in AME instead of intended approvers.

Using AME for Purchase and Internal requisition approvals and the workflow is routing to incorrect approver

EXPECTED BEHAVIOR
-----------------------
Expect the approvals to be routed to correct and intended approvers

STEPS
-----------------------
1. Setup AME approvals
2. Documents are being routed to incorrect approvers

Cause

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In this Document
Symptoms
Cause
Solution


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