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Mass Change Form Gets Closed Automatically When Launched from Order Organizer Form (Doc ID 2890097.1)

Last updated on MAY 15, 2023

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Trx Changes & Cancellations

When using the Mass Change form from Order Organizer for updating the Request Date, it works fine the 1st time, but when trying to use the same a 2nd time, the form disappears seconds later.


EXPECTED BEHAVIOR
-----------------------
When using Mass Change form from Order Organizer for updating the Request date, it should work consistently.

 
STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Navigate to Order Management Super User Responsibility
2. Open the Order Organizer  Form
3. Query a SO with more than one SO line
4. In the Lines Section --> Select all lines
5. Go to Tools Menu --> Mass Change
6. Shipping Tab : Enter "Request Date" value and Ok
7. It will work for 1st time but does not works for next time unless you close the form and follow above steps again.

Cause

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In this Document
Symptoms
Cause
Solution
References


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