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While Attempting to Drilldown "You Have Encountered An Unexpected Error. Please Contact Your System Ad..." (Doc ID 2890122.1)

Last updated on OCTOBER 17, 2023

Applies to:

Oracle General Ledger - Version 12.2 and later
Information in this document applies to any platform.


When attempting to use the Advanced Sort functionality on "View Entry Journal Line" error message displays.


"Error Page
You have encountered an unexpected error. Please contact your System
Administrator for assistance.
Click here for exception details."

The issue can be reproduced at will with the following steps:
1. Log in as General Ledger Super User
2. Navigate to Inquiry>Account Analysis and Drilldown
3. Enter Parameters:Ledger
Currency - USD
Acct From
Acct To
Period From
Period To
4. Click on three dots>Advanced Sort>Ok
5. Click on first PTD amount
6. Click on three dots>Advanced Sort>Ok
7. Click on Entered Credit
8. Click on three dots>Advanced Sort> Ok
9. Error page displays.


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