Viewing Invoice Lines for an Invoice with 7000+ Lines Times Out with Failure of Web Server Bridge
(Doc ID 2890167.1)
Last updated on AUGUST 01, 2024
Applies to:
Oracle Lease and Finance Management - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.9 version,
When attempting to view invoice lines for an invoice that has 7000+ lines,
the following error occurs.
ERROR
-----------------------
Failure of Web Server Bridge.
No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Using lease super user responsibility, navigate to Lease
2. Navigate to Operations > Invoices
3. Enter the invoice number and Go
4. Click on the invoice number hyperlink to view the invoice lines and it times out.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |