RTI GB Update NI Category Process Is Not Updating the NI Category for All Employees (Doc ID 2891228.1)

Last updated on OCTOBER 03, 2022

Applies to:

Symptoms

Problem Statement:

When running 'RTI GB Update NI Category' Process and checking the output, NI Category is not updating all employees that reach State Pension age.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:  

   1. Under HRMS Manager responsibility
   
   2. (N) People > Enter and Maintain:
         a) Create new employee with hired date before 6-Apr-2020 and with birth date before 01-APR-1956
         b) Go to Assignment and attach Payroll
         c) Go to Tax Information > NI Details > set NI Category to 'A'
         d) Create Secondary assignment from next fiscal year (for example 01-Oct-2021) and attach Payroll
         e) Go to Tax Information > NI Details > set NI Category to 'A'

   3. (N) Processes and Reports > Submit Processes and Reports- run 'RTI GB Update NI Category' process using parameters values: Effective Date set to '30-APR-2022', select 'Payroll Name' and 'Validate Only Mode'

   4. Check 'RTI GB Update NI Category' Process Output:  
      Employee is missing from process output 'Section IV : Employee reached State Pension Age' and NI Category is not updated

Changes

 Issue occurs after applying UK patches:

• For 12.1: Patch 34051992:R12.PAY.B or Patch 33944165:R12.PAY.B
• For 12.2: Patch 34051992:R12.PAY.C or Patch 33944165:R12.PAY.C

Cause

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