G-Invoicing: Servicing Agreement Approval Rejection: "The customer is not assigned to the top task. (FUNDING=PAIGT). The status of the agreement has been updated to Work in Progress."
(Doc ID 2891620.1)
Last updated on MAY 15, 2024
Applies to:
Oracle Project Billing - Version 12.2.10 and laterInformation in this document applies to any platform.
Symptoms
An agreement is rejected with the following error that appears in the workflow notification:
Agreement <agreement number> has been rejected with error The customer is not assigned to the top task. (FUNDING=PAIGT). The status of the agreement has been updated to Work in Progress.
Steps to reproduce:
1. Created General Terms and Conditions (GT&C) in the G-invoicing system.
2. Ran the Intragovernmental Agreements (GT&C) Interface Program.
3. Ran Projects G-Invoicing ECC Data Load.
4. Created Order for the GT&C in the G-invoicing system and the order status is shared with servicing.
5. Ran the Intragovernmental Orders Interface Program
6. Ran the Projects G-Invoicing ECC Data Load (ECC - Data Load For Projects IGT (ECC Run Data Load))
7. Agreements auto-created
8. Approve agreement
9. Create a new project and associate that project to the agreement (Navigation: Billing Super User > ECC Billing Dashboard > G-Invoicing Tab> G Invoicing Dashboard > Header > Orders >click on Create New Project).
10. In the ECC Billing Dashboard > G-Invoicing Tab> G Invoicing Dashboard > Header > Orders >click on Update Agreements
11. Update Agreement and Confirmed all mandatory fields are completed
12. Click on Submit (Additional Agreement Attributes)
13. Approver received notification to Approve/Reject the agreement
14. Approver clicks on Approve
15. User received notification that the agreement has been rejected with error
2. Ran the Intragovernmental Agreements (GT&C) Interface Program.
3. Ran Projects G-Invoicing ECC Data Load.
4. Created Order for the GT&C in the G-invoicing system and the order status is shared with servicing.
5. Ran the Intragovernmental Orders Interface Program
6. Ran the Projects G-Invoicing ECC Data Load (ECC - Data Load For Projects IGT (ECC Run Data Load))
7. Agreements auto-created
8. Approve agreement
9. Create a new project and associate that project to the agreement (Navigation: Billing Super User > ECC Billing Dashboard > G-Invoicing Tab> G Invoicing Dashboard > Header > Orders >click on Create New Project).
10. In the ECC Billing Dashboard > G-Invoicing Tab> G Invoicing Dashboard > Header > Orders >click on Update Agreements
11. Update Agreement and Confirmed all mandatory fields are completed
12. Click on Submit (Additional Agreement Attributes)
13. Approver received notification to Approve/Reject the agreement
14. Approver clicks on Approve
15. User received notification that the agreement has been rejected with error
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |