TMS_INTERFACE_FLAG Remains In 'AR' Status And Is Not Changing To 'CMP' Upon Successful Ship Confirmation Of A Delivery
(Doc ID 2893213.1)
Last updated on SEPTEMBER 03, 2022
Applies to:
Oracle Shipping Execution - Version 12.2.10 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
After upgrading to Release 12.2.10 from Release 12.1.3, the TMS_INTERFACE_FLAG on a delivery is still showing as 'AR' (Answer Received) nstead of
'CMP' (Complete) after delivery has been successfully ship confirmed.
EXPECTATION
Expectation is that the TMS_INTERFACE_FLAG would change to 'CMP' after delivery is ship confirmed successfully.
STEPS
1) OM Super User Responsibility
2) Set profile option 'Delivery Based OTM Integration to Delivery.
3) Shipping > Transactions
4) Manually create a delivery.
5) Send delivery to OTM for Planning.
6) Go into OTM and receive Planned Shipment.
7) Go back into EBS Shipping > Transactions
8) Query delivery > Ship confirm and close the stops.
9) Verify the TMS Interface status of Delivery is showing as CMP and not AR.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |