After Receiving PO Line Status Shows Backordered (Doc ID 2894179.1)

Last updated on NOVEMBER 03, 2022

Applies to:

Symptoms

On 12.2.10 in Production:

ACTUAL BEHAVIOR
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When performing B2B (Back to Back Order) sales order processing, customer notices one of the order lines that originally show status as PO Open is changed to backordered after purchase order has been received.
 
EXPECTED BEHAVIOR
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Status of order line for B2B sales order should not change status to backordered after purchase order is received.
 
STEPS
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1. Create sales order such  with two lines.
2. Create requisition such
3. Create purchase order
4. Line 1 has quantity of 5.
5. Line 2 has quantity of 17.
6. The line status of line 1 has value of 'Picked'.
7. The line status of line 2 has value of 'PO (Purchase Order ) Open'
8. Pick release line 1 that had quantity of 5.
9. Check shipping transactions form and can see line status for line 1 is now staged/pick confirmed.
10. Go back to line items tab region from sales order define form and see the status for line 1 is 'Closed'.
11. The status of line 2 is still showing as 'PO Open'.
12. For line 2, go to receipts form and perform receipt for line 2 that was associated with quantity of 17.
13. Go back to line items tab region from sales order define form and see the status for line 2 is showing 'backordered'.
 

Changes

Cause

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