My Oracle Support Banner

APP-ONT-251015 When Progressing a Drop Ship Order (Doc ID 289589.1)

Last updated on JULY 05, 2023

Applies to:

Oracle Inventory Management - Version 11.5.10 to 11.5.10 [Release 11.5]
Information in this document applies to any platform.


When attempting to progress a drop shipment-related sales order that has been booked, the following error occurs:

APP-ONT-251015: There are no eligible activities to be completed. There is at least one deferred or externally notified activity in this flow. Please see the workflow monitor or status window for more information.

Steps to reproduce the issue in a Vision Demo environment:

1. Create item for drop ship
Responsibility: Order Management Super User, Vision Operations
Navigation: Inventory -> Items -> Master Items:
- Select master organization - Vision Operations
- Item = Dropship Test
- Description = Dropship Test
- Tools -> Copy From... (select Finished Goods template) -> Apply -> Done
- Purchasing tab: Enter values for List Price and Default Buyer
- Purchasing tab: Enable the fields: Purchased and Purchasable
- Purchasing tab: Receipt Required = Yes
- Purchasing tab: Inspection Required = Yes
- Receiving tab: Receipt Routing = Inspection Required
- Inventory Tab: Enable the fields Stockable, Inventory Item, Transactable, and Reservable
- Save
- Tools -> Organization Assignment > Assign all > Save

2. Add the item to a price list
Responsibility: Order Management Super User, Vision Operations
Navigation: Pricing -> Price Lists -> Price List Setup
- Query Corporate price list
- Files -> New (cursor in list of lines region)
- Product Context = Item
- Product Attribute = Item Number
- Product Value = Dropship Test (this is the item created in step 1 above)
- UOM = Ea
- Unit Price = 30
- Save

3. Create a sales order
Responsibility: Order Management Super User, Vision Operations
Navigation: Orders/Returns -> Sales Orders
- Customer = XXXX
- Order Type = Order Only
- Other Tab: Warehouse = Master Org
- Add a single line item:
- Ordered Item = Dropship Test
- Quantity = 10
- Shipping tab: Source Type = External
- Shipping tab: Receiving Org = Master Org
- Save the order
- Select Book Order -> successful
- Attempt to progress the order at this time and the error occurs.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.