System Allows To Use Item Status For Item Update That Have Been Removed For That Lifecycle Phase (Doc ID 2897319.1)

Last updated on SEPTEMBER 23, 2022

Applies to:

Symptoms

System allows to use item status for item update that have been removed for that lifecycle phase.

Actual Behavior

User has removed some item statuses as valid from certain lifecycle phases but despite that Items with those lifecycle phases are still available to be updated with those removed item statuses.

Navigation: Item Catalog > Lifecycle -> Query -> Remove a life cycle which is not needed.

Example: Lifecycle Phase 'XXXX' initially had two valid item status - Active & Obsolete. The item status Active has been removed as a valid item status for the lifecycle XXXX, rendering the items status Obsolete as the only valid item status and also the default. However, even after removing this item status, system still allows lifecycle phase/item status combination of 'XXXX/Obsolete' being updated to status XXXX/Active.

Expected Behavior
System should not show the statuses for item update which are removed from life cycle phase

Steps
The issue can be reproduced at will with the following steps:

1. Navigate: Development Manager -> Mass Change -> Update Organization Attributes
2. Review the items and organization list.
3. Export the data and download WebADI excel sheet to the desktop.
4. Open the webADI on desktop. See that deleted statuses are appearing in the excel LOV and system allows to select and update.

Changes

Cause

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