R12: AP: Batch Payments Do Not Calculate Withholding Tax for Some Operating Units When the Invoices From the Batch Corresponds to Multiple Operating Units (Doc ID 2897971.1)

Last updated on OCTOBER 28, 2022

Applies to:

Symptoms

Batch payments do not calculate withholding tax for some Operating Units, when multiple Operating Unit invoices are paid from one Operating Unit.

When submitting a Payment Batch containing Invoices from multiple Operating Units, only the Invoices in one Operating Unit have the withholding validated while all Invoices of all the rest of the Operating Units even though the Invoices from the other Operating Units are Selected.

Withholding tax should be calculated for all Invoices of all Operating Units.


STEPS
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The issue can be reproduced at will with the following steps:

1. Navigate to Payables Manager --> Invoices --> Entry --> Invoices 
2. Create invoices , validate and approve them, make sure we have invoices from multiple Operating units
3. Navigate to Payables Manager --> Payments --> Entry --> Payment Manager 
4. Submit a Payment process request from one of the Operating unit 
5. Wait for the Payment Process to calculate the withholding and we can see only invoices from one operating unit has the withholding tax

Due to this issue, users cannot Validate all the Invoices in all of the Operating Units in the Payment Batch and proper withholding tax is not calculated and invoices can not be paid correctly.

Changes

Cause

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