R12: AP: Account Number is Blank When Navigating from the "Update Bank Account: Account Owner and Use" OAF Page to the "Update Bank Account: Account Information" OAF Page, and Back (Doc ID 2902612.1)

Last updated on AUGUST 28, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
---------------
Account Number is blank when clicking on Back Button from the Update Bank Account:Account Information Page and clicking Next from the Update Bank Account:Account and Owner Use Page to go back to the Update Bank Account:Account Information Page.

The issue only reproduces for Bank Account with usage ONLY for Treasury

EXPECTED BEHAVIOR
-----------------------
After clicking the back button in the Update Bank Account:Account Information Page and clicking Next in the Update Bank Account:Account and Owner Use Page the Update Bank Account:Account Information Page should show the account number.

Steps To Reproduce:

1. Log into Oracle Applications using Cash Management responsibility.
2. Open the Bank Accounts OAF Page
   (N) Setup > Bank Accounts
3. Shows Manage Bank Accounts
4. Click on [Update Bank Account] button
5. Update Bank Account:Account and Owner Use Page opens.
6. Click [Next]
7. Update Bank Account:Account Information Page opens with bank account number showing
8. Click on the [Back] button.
9. Bank Account:Account and Owner Use Page opens.
10. Click [Next]
11. Bank Account:Account Information Page opens with bank account number blank

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.