Unexpected Behavior While Updating Service Reference Line Number On Copied Order / Quote
(Doc ID 2903456.1)
Last updated on OCTOBER 18, 2022
Applies to:
Oracle Order Management - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
When attempting to update the Service Reference Line Number in the Quote: the following error occurs.
ERROR
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Line Number is not updatable on Classes/Options/Included Items/Config items and Service Lines.
STEPS
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1. Responsibility: Order Management Super User
2. Order Organizer > Query Order
3. Go to Service Tab:
4. On Line 1.1...3
5. See above Error Message
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |