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Unexpected Behavior While Updating Service Reference Line Number On Copied Order / Quote (Doc ID 2903456.1)

Last updated on OCTOBER 18, 2022

Applies to:

Oracle Order Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

When attempting to update the Service Reference Line Number in the Quote: the following error occurs.

ERROR
-----------------------
Line Number is not updatable on Classes/Options/Included Items/Config items and Service Lines.

STEPS
-----------------------
1. Responsibility: Order Management Super User
2. Order Organizer > Query Order
3. Go to Service Tab:
4. On Line 1.1...3
5. See above Error Message

Cause

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In this Document
Symptoms
Cause
Solution
References


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