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Data Fix: Hold Information In Order Organizer Give Result Of No Longer Valid Holds (Doc ID 2903559.1)

Last updated on JANUARY 04, 2023

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Hold Source form on Order Organizer is showing hold details for closed Sales Orders.

EXPECTED BEHAVIOR
-----------------------
Expected to show hold details for only open Sales Orders.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Order Management Responsibility.
2. Navigate to Orders, Returns >Open Order Organizer form.
3. On Order Organizer form, go to Hold Information tab and click on Hold Sources button.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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