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R12: CE: Unable to Reconcile Foreign Currency Payments Due to Amount Mismatch (Doc ID 2903628.1)

Last updated on AUGUST 28, 2023

Applies to:

Oracle Cash Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Payment currency is EUR and payment made via bank account having USD currency

When payment was made exchange rate picked as defined in system but while bank clearing the payment and sending statement it is using different exchange rate and mismatch in amount.

When running the Autoreconciliation program log file shows the following occurs for many transactions the following error occurs:

ERROR
-----------------------
No Matching payment group
No matching journal entries
No Matching payment batch
Statement line amount is not within the tolerance range


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. (N) Cash Mnagement>View>Other>Submit new requests
2. Submit Autoreconciliation
3. Check for program log file

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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