Credit Memos Are Getting Created With Credit Card Payment Method Though Order Has Cash Payment
(Doc ID 2903895.1)
Last updated on JANUARY 04, 2023
Applies to:Oracle Order Management - Version 12 and later
Information in this document applies to any platform.
Credit Memos are getting created with Credit Card Payment Method though Order has Cash payment.
Expected to create credit Memos with Cash payment method if the order was created with Cash payment.
- Go to OM Super User Responsibility.
- Navigate to Orders, Returns > Sales Order.
- Create RMA order with Cash Payment.
- Progress the RMA order till closure and check the Receipt Method and payment method values on RA_INTERFACE_LINES_ALL table.
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