Shipping And Handling Charges Are Incorrectly Calculated During Manual Line Split (Doc ID 2904319.1)

Last updated on OCTOBER 25, 2022

Applies to:

Symptoms

Shipping and Handling Charges are incorrectly calculated during manual line split.

Scenario:
1. Create a sales order having quantity as 500
2. Apply manual charge modifier having value as 15 and save
3. Split the line having quantities as: 100 (line 1), 100 (line 2), 300 (line 3)
4. Line 1 will have charge as 3, Line 2 will have charge as 3, Line 3 will have charge as 3; so total charges is 9
    Expectation is to have: Line 1 = 3, Line 2 = 3, Line 3 = 9

If you are splitting the quantities as:
A. 300 (line 1), 100 (line 2), 100 (line 3)
OR
B. 100 (line 1), 300 (line 2), 100 (line 3)
Then the charges are calculated correctly:
A. Line 1 = 9, Line 2 = 3, Line 3 = 3
B. Line 1 = 3, Line 2 = 9, Line 3 = 3

Cause

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