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EAM Asset Will Not Allow Unchecking MAINTAINABLE Because Of Cancelled Work Request (Doc ID 2904859.1)

Last updated on NOVEMBER 04, 2022

Applies to:

Oracle Enterprise Asset Management - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

When attempting to un-check MAINTAINABLE on an asset that has a Cancelled request, the following error occurs.

ERROR

Update procedure failed with the following error message: You cannot uncheck the maintainable flag for an asset that has existing open work requests and/or work order.

STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Enterprise Asset Management.
2. Go to Asset Numbers form.
3. Query asset.
4. Try to un-check MAINTAINABLE flag.
5. Receive the above error.


Cause

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In this Document
Symptoms
Cause
Solution
References


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