Enterprise Asset Management Dashboard Abnormal Behavior: Clicking on Specific Work Order Does not Redirect to Correct Application URL (Doc ID 2904860.1)

Last updated on JULY 18, 2024

Applies to:

Oracle Enterprise Asset Management - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When clicking on a specific work order on the dashboard it takes to the wrong application URL and show no data.

EXPECTED BEHAVIOR

Clicking on a specific Work Order should redirect to the correct application URL.

STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User.

2. Go to Store -> Work Order Material.

3. Click on any work order.

Cause

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In this Document

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Enterprise Asset Management Dashboard Abnormal Behavior: Clicking on Specific Work Order Does not Redirect to Correct Application URL (Doc ID 2904860.1)

Applies to:

Symptoms

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!