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Sales Order Header In Booked Status With Open_Flag N, Booked_Flag Y and Cancelled_Flag N While Sales Order Lines are Closed and/or Cancelled (Doc ID 2905070.1)

Last updated on MAY 01, 2024

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

94 Order Headers Booked With Open Flag n, Booked Flag Y and Cancelled Flag N

Require a datafix to cleanup Headers that are in Booked status and progress
to Closed Status. Currently Order Lines are in Closed and/or Cancelled Status.


STEPS
-----------------------
1. Responsibility: Order Management Super User
2. Header: Booked
   Header Open Flag : N
   Header Booked Flag : Y
   Header Cancelled Flag: N
3. All Order Lines are Closed and/or CANCELLED
4. Looking for a datafix to Progress Order Header to Closure.
    

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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