Transactions Workbench Issue: Unable to Save Adjustments, Error: APP-AR-11526: arp_process_adjustment.insert exception: ORA-20001: Account Generator is unable to derive information for one or more of the following accounts (Doc ID 290564.1)

Last updated on JUNE 21, 2023

Applies to:

Oracle Receivables - Version 11.5.7 to 11.5.10.3 [Release 11.5.7 to 11.5.10]
Information in this document applies to any platform.

Symptoms

Error when trying to save adjustments:

APP-AR-11526: arp_process_adjustment.insert exception:
ORA-20001: Account Generator is unable to derive information for one or more of the following accounts

Following are set up:

Cross-validation rules exist.
Dynamic inserts set to "Yes".
AR Substitute Balancing Segment set to "Replace Balancing Segment."

Cause

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Transactions Workbench Issue: Unable to Save Adjustments, Error: APP-AR-11526: arp_process_adjustment.insert exception: ORA-20001: Account Generator is unable to derive information for one or more of the following accounts (Doc ID 290564.1)

Applies to:

Symptoms

Cause

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