Transactions Workbench Issue: Unable to Save Adjustments, Error: APP-AR-11526: arp_process_adjustment.insert exception: ORA-20001: Account Generator is unable to derive information for one or more of the following accounts
(Doc ID 290564.1)
Last updated on DECEMBER 06, 2024
Applies to:
Oracle Receivables - Version 11.5.7 to 11.5.10.3 [Release 11.5.7 to 11.5.10]Oracle Receivables - Version 12.2.6 to 12.2.6 [Release 12.2]
Oracle Receivables - Version 12.2.9 to 12.2.9 [Release 12.2]
Information in this document applies to any platform.
Symptoms
Error when trying to save adjustments:
APP-AR-11526: arp_process_adjustment.insert exception:
ORA-20001: Account Generator is unable to derive information for one or more of the following accounts
Following are set up:
- Cross-validation rules exist.
- Dynamic inserts set to "Yes".
- AR Substitute Balancing Segment set to "Replace Balancing Segment."
Cause
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