Unscheduling Order Lines Via Mass Change Form Does Not Cancel Unreleased Work Orders Reserved To The Order Lines
(Doc ID 2905929.1)
Last updated on OCTOBER 28, 2022
Applies to:
Oracle Order Management - Version 12.2.7 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Unscheduling multiple order lines using the Mass Change Form does not cancel the unreleased work order reserved to the order to the order lines.
EXPECTED BEHAVIOR
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Expect that the unreleased work order would be cancelled when related order line is unscheduled.
STEPS
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The issue can be reproduced at will with the following steps:
1) OM Super User Responsibility
2) Create an order with an ATO model.
3) Book the order and progress the top model line.
4) Config line gets created. Verify that the sequence of config line is different from top model line.
5) Progress the config line.
6) Unschedule the top model line using Mass Change Form
7) Verify whether the config line is delinked and the work order gets cancelled.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |