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Progress Non-Shippable Drop Ship PTO Model Line Stuck At Booked Status For Invoicing And Closure (Doc ID 2906254.1)

Last updated on NOVEMBER 07, 2022

Applies to:

Oracle Order Management - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Drop Ship non-shippable PTO model parent line is stuck in Booked status, all it's included child lines are closed

EXPECTED BEHAVIOR

Expecting the parent model line to invoice and close when child component lines are closed

STEPS

The issue cannot be reproduced at will

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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