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Cannot Receive Iexpense Email After Configuring IMAP with Office365 (Doc ID 2906505.1)

Last updated on NOVEMBER 02, 2022

Applies to:

Oracle Workflow - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Workflow Mailer

ACTUAL BEHAVIOR
==========================
Iexpense mails are not received

EXPECTED BEHAVIOR
-----------------------
Once mailer is up and running mails should be sent

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
OAM >Workflow manager >Service components>Test mailer

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot receive iexpense mails.

Changes

 Configured workflow mailer using IMAP with office365

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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