R12: AP/IBY: Payment Process Request (PPR) Shows in Status "Formatting" but the Payments Were Already Sent to the Bank, and the Void and Stop Buttons are Missing for the Problem PPR (Doc ID 2906664.1)

Last updated on MAY 01, 2024

Applies to:

Symptoms

Payment Process Request (PPR) Shows in Status "Formatting" But the Payments Were Already Sent To the Bank

Supplier Bank has confirmed they received the payments.

The status of the PPRS (all of them) need to be changed to "Formatted" and mark the invoices as paid.  Right now they look like they are not paid.

The Void or Stop button missing or grayed out in the Payment Manager > Payments tab.

Steps to reproduce:

1. Log into Oracle Applications using Payments Manager responsibility.
2. Create Payment Process Request (PPR).  Make sure to use Electronic Payments as payment method.
3. PPRs processed successfully; payments were formatted and Electronic transfer made to the supplier bank.
4. But, PPR status remain in "Formatting".

Cause

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