G-Invoicing: Negative Delivery Performances Are Rejected with a 'Failed Performance-Maximum adjustable quantity' Error (Doc ID 2906991.1)

Last updated on JANUARY 02, 2024

Applies to:

Symptoms

Delivery Performances are rejected when a negative performance amount is created.

Users are not able to delete the rejected performance and the Mass Performance Program does not pick any negative transactions to process.

A way to correct the failed performance and have the Mass Performance program send the corrections to the Performance dashboard.

Steps to Reproduce
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1. Log into a Payables responsibility
2. Create a Supplier Invoice for $30.00 using a matched Purchase Order
3. Interface the invoice to Projects
4. Log into Projects
5. Navigate to Billing > Events
6. Create a new billing event for $-25.00
7. Revenue and invoices are generated for $5.00.
   1. This correct $30 - $25 = $5
8. Create the Delivery Performance and Accepted Performance in G-Invoicing for the matched Purchase Order
9. The Delivery Performance is created for $5.00
10. An Accepted Performance is created for $5.00 and shows as Accepted/Received
11. User cancels the original supplier invoice, interfacing the reversal -$30.00 to Projects
12. Revenue and Billing are performed.
13. a -$30.00 invoice is interfaced to Receivables
14. A new delivery performance is rejected with the error
    1. 'Failed Performance-Maximum adjustable quantity is 5 but was 30'
15. The rejected performance cannot be deleted or adjusted.

Changes

Cause

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