ATO Item Is A Make Item But After Booking, Order Line Stauts Change To 'External Req Requested' Instead Of 'External Req Open'
(Doc ID 2908099.1)
Last updated on NOVEMBER 08, 2022
Applies to:
Oracle Order Management - Version 12.2.6 and laterInformation in this document applies to any platform.
Symptoms
ATO item nnnnn008A is a make item, but after Sales Order nnnnn8244
was booked. Looking at the Sales Order Line status change to
External Req Requested, which is incorrect status. Expecting Sales Order
Lines to progress to External Requisition Open
STEPS
-----------------------
1. Responsibility: Order Management Super User
2. Order Organizer > Query Sales Order nnnnn8244
3. Header: Booked
4. Line 1.1 > Item:nnnn216 > 'External Req Requested'
Line 2.1 > Item:nnnn216 > 'External Req Requested'
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |