Unable To Associate Claim To A Different Customer
(Doc ID 2908120.1)
Last updated on FEBRUARY 05, 2024
Applies to:
Oracle Trade Management - Version 12.2.10 and laterInformation in this document applies to any platform.
Symptoms
Unable to associate claim to a different customer
When we tried to associate a claim to a different customer, we are getting the error below:
ERROR
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ASSO_ACCRUALS_TO_CLAIM_LINE - Over-threshold un-earned payment is not allowed for this customer.
STEPS
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The issue can be reproduced at will with the following steps:
1. logins with Trade management resp -> Indirect Sales Management -> Import Batch
2. Try to upload a transaction
3. Error
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |