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Unable To Associate Claim To A Different Customer (Doc ID 2908120.1)

Last updated on FEBRUARY 05, 2024

Applies to:

Oracle Trade Management - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms


Unable to associate claim to a different customer

When we tried to associate a claim to a different customer, we are getting the error below:


 

ERROR
-----------------------

ASSO_ACCRUALS_TO_CLAIM_LINE - Over-threshold un-earned payment is not allowed for this customer.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. logins with Trade management resp -> Indirect Sales Management -> Import Batch

2. Try to upload a transaction

3. Error




Cause

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In this Document
Symptoms
Cause
Solution
References


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