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User Defined Exception in Package "Oe_Config_Schedule_Pvt" while updating Schedule Ship Date on a Sales Order Line (Doc ID 2909678.1)

Last updated on NOVEMBER 20, 2022

Applies to:

Oracle Order Management - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.10 version, Scheduling and Sourcing

When attempting to update request date and schedule ship date on line,
the following error occurs.

ERROR
-----------------------
"User Defined Exception in Package Oe_Config_Schedule_Pvt procedure Query_Set_lines".

STEPS
-----------------------
The issue cannot be reproduced at will but below are the steps:
1. Login to Oracle Applications
2. Go to Order Management Super User Responsibility
3. Navigate to MENUPATH > Orders, Returns
4. Open the Sales Order Form
5. Query the Order Reported
6. Observe the above note on the Sales Order Screen upon modifying the Request Date and Schedule Ship date


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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