CLE: Print Cash Receipt Order - Amount Value Is Blank while Submitting Report from Actions and Amount in Word Is Not Displaying Complete Amount While Submitting Report from Requests (Doc ID 2910515.1)

Last updated on SEPTEMBER 11, 2024

Applies to:

Symptoms

When attempting to run CLE:Cash Receipt Order from Menu > Actions -> CLE: Print Cash Receipt Order, the Amount value is blank.
While submitting the report from View > Requests window, the "Amount in Word" field is not displaying the complete amount value.

Example: for amount = 10.25, the 'Amount in Word' is showing "Ten", but no translation for decimals .25

Expected Behavior

The 'Amount' value should be displayed while submitting the report from Actions -> CLE: Print Cash Receipt Order
The "Amount in Word" field should display the complete amount value while submitting the report from View > Requests window

Steps to reproduce
The issue can be reproduced at will with the following steps:
1. Go to Receivables Ukraine Responsibility
2. Navigate to Receipts > search for Receipt > Go to Menu > Actions > CLE: Print Cash Receipt Order > the Amount value is blank.
3. Navigate to View > Requests > Submit a New Request > CLE: Print Cash Receipt Order > "Amount in Word" field is not displaying the complete amount value

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.