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WEBADI Error - Your Document Cannot Be Created. (Doc ID 2910649.1)

Last updated on JANUARY 24, 2023

Applies to:

Oracle Web Applications Desktop Integrator - Version 12.2.6 to 12.2.12 [Release 12.2]
Oracle General Ledger - Version 12.2.6 to 12.2.12 [Release 12.2]
Information in this document applies to any platform.


While trying to download or open Web Application Desktop Integrator (WEBADI) spreadsheet it is navigating to initial page
 but not getting pop up on browser so as to open or save the WBEADI sheet (where it tries to launch WEBADI page).

Application is waiting for some time and throwing the below error:

WEBADI Error - Your document cannot be created, please contact system administrator.

"Your document cannot be created, please contact system administrator."

The issue can be reproduced at will with the following steps:
1. Login to General Ledger Responsibility
2. Navigate to: Journal >Enter > Launch Journal Wizard
3. Select the General Ledger Integrator and download the Template
4. Application is throwing error


1. Switch to Desktop Integration Responsibility
2. Click Create Document


 Upgrading to 12.2.6 or above.


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