My Oracle Support Banner

WEBADI Error - Your Document Cannot Be Created. (Doc ID 2910649.1)

Last updated on JANUARY 24, 2023

Applies to:

Oracle Web Applications Desktop Integrator - Version 12.2.6 to 12.2.12 [Release 12.2]
Oracle General Ledger - Version 12.2.6 to 12.2.12 [Release 12.2]
Information in this document applies to any platform.

Symptoms

While trying to download or open Web Application Desktop Integrator (WEBADI) spreadsheet it is navigating to initial page
 but not getting pop up on browser so as to open or save the WBEADI sheet (where it tries to launch WEBADI page).

Application is waiting for some time and throwing the below error:

WEBADI Error - Your document cannot be created, please contact system administrator.

ERROR
-----------------------
"Your document cannot be created, please contact system administrator."

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to General Ledger Responsibility
2. Navigate to: Journal >Enter > Launch Journal Wizard
3. Select the General Ledger Integrator and download the Template
4. Application is throwing error

OR

1. Switch to Desktop Integration Responsibility
2. Click Create Document

Changes

 Upgrading to 12.2.6 or above.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.