Line Level Credit Checking when Adding Freight Charge the Note Pops Up for Each Line (Doc ID 2910709.1)

Last updated on JUNE 02, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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When using Line Level Credit Checking and adding freight charge the Credit Check note pops up for each line.
Applied <Patch 21870240>:R12.ONT.B , verified instance has fixed file versions & no invalids. However, still getting pop up window when Line level credit checking is on and when adding freight charge the note still pops up for each line
 


EXPECTED BEHAVIOR
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Expect the credit check hold to be applied to all lines, however message should appear only once in the messaging window.

STEPS
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The issue can be reproduced at will with the following steps:
1. Log Into order management Responsibility
2. Navigate to :Setup>Rules>Credit: Setup he Credit Check rule with Line Level Credit Checking.
3. Navigate to Receivables> Customers> Standard: Setup the Credits Limits for the customer at Site Level.
4. Enter an order with Freight Charges
5. Open the order and on one of the line go to action > Price :Line.
6. When order goes on the credit check failure hold observe message appearing for each line.

Reference <Note 2075185.1> - OEXOEORD: When Using Line Level Credit Checking Credit Check Failure Hold Message Pops up for Each Line When Function Price Line Is Used in One of the Line

Changes

 Applied <Patch 21870240>:R12.ONT.B

Cause

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