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Line Level Credit Checking when Adding Freight Charge the Note Pops Up for Each Line (Doc ID 2910709.1)

Last updated on JUNE 02, 2023

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


When using Line Level Credit Checking and adding freight charge the Credit Check note pops up for each line.
Applied <Patch 21870240>:R12.ONT.B , verified instance has fixed file versions & no invalids. However, still getting pop up window when Line level credit checking is on and when adding freight charge the note still pops up for each line

Expect the credit check hold to be applied to all lines, however message should appear only once in the messaging window.

The issue can be reproduced at will with the following steps:
1. Log Into order management Responsibility
2. Navigate to :Setup>Rules>Credit: Setup he Credit Check rule with Line Level Credit Checking.
3. Navigate to Receivables> Customers> Standard: Setup the Credits Limits for the customer at Site Level.
4. Enter an order with Freight Charges
5. Open the order and on one of the line go to action > Price :Line.
6. When order goes on the credit check failure hold observe message appearing for each line.

Reference <Note 2075185.1> - OEXOEORD: When Using Line Level Credit Checking Credit Check Failure Hold Message Pops up for Each Line When Function Price Line Is Used in One of the Line


 Applied <Patch 21870240>:R12.ONT.B


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