EAM ECC Pages Not Working Or Returning "Uncaught exception" Error
(Doc ID 2911042.1)
Last updated on MAY 13, 2024
Applies to:
Oracle Enterprise Command Center Framework - Version 12.2.7 and laterInformation in this document applies to any platform.
Symptoms
On EAM - Oracle Enterprise Asset Management, 12.2.7 version, ECC - Enterprise Command Center
When accessing the ECC tabs "Work Orders" , "Assets" , "Work Requests", "Stores" initially it works mostly, but when we switch between these tabs 2nd time it either gives below error or no page is displayed:
ERROR
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Unable to authenticate session
An exception occured
URL=http://:/OA_HTML/GWY.jsp?targetAppType=ECC&targetPage=web/eccapp/eam/eam-asset&transactionid=<transaction_id>&language_code=US&oas=..
javax.servlet.ServletException: Uncaught exception
java.lang.IllegalStateException: Response already commited
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Maintenance Super User (ECC) responsibility
2. Navigate between tabs
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |