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Unable To Play Content in Learning Management Due to Error “End of Support for Internet Explorer 11” (Doc ID 2911174.1)

Last updated on NOVEMBER 24, 2022

Applies to:

Oracle Learning Management - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

When attempting to play a course as a learner using Internet Explorer 11,
the following error occurs on learner home page:

ERROR
-----------------------

End of Support for Internet Explorer 11




STEPS
-----------------------
The issue can be reproduced at will with the following steps while using Internet Explorer browser:
1. (N) Learner Self-Service responsibility.
2. Go to Learner Home -> Click on Play button for any course.
3. Error is raised.

Changes

 N/A

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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