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ERROR:"DUPLICATE PARTY" on Contracts Form (Doc ID 2911196.1)

Last updated on AUGUST 28, 2023

Applies to:

Oracle Service Contracts - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Service Authoring

When attempting to Manual contract creation,when same customer is selected for more than one role the following error occurs.

ERROR
-----------------------
"Duplicate Party"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Service Contract Manager>Create Service Contract
2.Summary>Parties>Added Roles "Customer" and "End user" with same customer details
then error occurs "Duplicate Party".

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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